Frequently Asked Questions - Variable Annuity Only

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How do I change my address?
If you have registered for electronic access to your annuity then you can change your address by selecting "Address" under the "Change Your…" section of the Policy/Contract Options page.
How do I change my phone number?
If you have registered for electronic access to your annuity then you can change your phone number by selecting "Phone Number" under the "Change Your…" section of the Policy/Contract Options page.
Is my statement of account available online?
Yes, if you have registered for electronic access to your annuity then you can view your annuity contract statement of account by selecting "View Your Statement" under the "Additional Options" section of the Policy/Contract Options page.
Can I process an Investment Option Transfer on my annuity contract?
Yes, if you have registered for electronic access to your variable annuity then, generally, you may request a Transfer by selecting "Transfer Money Among Funds" under the "Additional Options" section of the Policy/Contract Options page.
Can I change my Future Purchase Payment Allocations online?
Yes, if you have registered for electronic access to your variable annuity then, generally, you may request a Future Purchase Payment Allocation change by selecting "Change Future Purchase Payment Options" under the "Additional Options" section of the Policy/Contract Options page.
Can I view previous contract values?
Yes, if you have registered for electronic access to your annuity then you can view previous Unit Values and Previous Contract Values by selecting the "Get Previous Unit Values" or "Get Previous Contract Values" under the "Additional Options" section of the Policy/Contract Options page.
Can I View/Delete pending Investment Option Transfer transactions?
Yes, if you have registered for electronic access to your variable annuity then, generally, you may View/Delete a pending Transfer by selecting "View/Delete Transfer Money Transactions" under the "Additional Options" section of the Policy/Contract Options page.
Can I View/Delete pending Future Purchase Payment Allocation transactions?
Yes, if you have registered for electronic access to your variable annuity then, generally, you may View/Delete a pending Future Purchase Payment Allocation transaction by selecting "View/Delete Future Purchase Payment Transactions" under the "Additional Options" section of the Policy/Contract Options page.