Thank you for contacting our customer service department. We pride ourselves with
providing responsive, timely service to our customers.
For your convenience, you may contact us by completing the following information.
If you would prefer to call us and your policy/contract is:
Notice to customers in Illinois:
Because of recent flooding in parts of Illinois, we have placed the applicable moratorium on
cancellations and nonrenewals and implemented the other applicable extensions for affected policyholders.
Details of these allowances and who they apply to may be found within the recent Illinois Department of
Insurance Bulletin (http://insurance.illinois.gov/cb/2017/CB2017-03.pdf).
If you have a disaster-related dispute or issue, the Illinois Department of Insurance toll-free complaint
hotline is 1-866-445-5364, or you can file a complaint online at