Contact Us

Thank you for contacting our customer service department. We pride ourselves with providing responsive, timely service to our customers.

For your convenience, you may contact us by completing the following information.

If you would prefer to call us and your policy/contract is:

  • Call 1-800-366-9378
    • Mon-Thurs: 7:30AM-6:00PM CT
    • Fri: 7:30AM-5:00PM CT
Fixed Life Policy
  • Call 1-800-866-9933
    • Mon-Thurs: 7:00AM-6:30PM CT
    • Fri: 7:00AM-5:00PM CT
NEW! Phone system improvements to serve you better:
  • Quicker access to allow you to make a payment
  • Providing you a choice to press a number on your telephone or speak your option
  • Letting you quickly identify yourself as a customer allowing us to connect you to the appropriate representative to meet your needs

Annuity Contract
  • Call 1-800-456-6330
    • Mon-Thurs: 7:30AM-6:00PM CT
    • Fri: 7:30AM-5:00PM CT

Variable Universal Life Policy
  • Call 1-800-265-1545
    • Mon-Thurs: 7:30AM-6:00PM CT
    • Fri: 7:30AM-5:00PM CT

Notice to customers in Illinois:

Because of recent flooding in parts of Illinois, we have placed the applicable moratorium on cancellations and nonrenewals and implemented the other applicable extensions for affected policyholders. Details of these allowances and who they apply to may be found within the recent Illinois Department of Insurance Bulletin (

If you have a disaster-related dispute or issue, the Illinois Department of Insurance toll-free complaint hotline is 1-866-445-5364, or you can file a complaint online at

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